Shipping

EU + U.K Delivery

Standard (1–3 working days, Mon–Fri)

Fully tracked & signed service

You’ll receive delivery updates with a 1-hour window

Missed delivery? You can reschedule or have it left with a neighbour

Orders placed after 2pm GMT may take an extra day.

Rest Of World

Worldwide Standard: 3–5 working days

All services are tracked & signed

👉 Please note: parcels require a signature (no PO Boxes).

Duties & Customs

We ship Delivery Duties Unpaid (DDU). Any import charges are the responsibility of the recipient. Customs fees vary by country, so please check with your local office before ordering. Parcels may also be delayed by customs — this is beyond our control.

Returns

Items must be unused, in original packaging, with tags attached

Include the returns form (reason + exchange/refund) and your phone number

Refunds go back to your original payment method

Sale items are final sale (no refunds)

If you need help, email us: hello@patapaca.com  we’ll be happy to assist.

Returns by Post

Return shipping costs are the customer’s responsibility

We recommend  DHL / DPD / UPS with tracking & insurance

Pack items securely — we can’t accept goods damaged in transit

Returns address:
Patapaca c/o Nine Yards Logistics
Unit 7 Island Enterprise Centre
Little Island, Cork, Ireland
T45FW10

Your Rights

Your statutory rights are not affected.